Jackpot City Casino Review


Jackpot City Casino advertises as an elite online casino that is home to some of the hottest, high profile games on the web, the biggest jackpots, and the best bonuses. Is this true or is it just some big talking? This Jackpot City Casino review aims to answer this question and many more.

In this Jackpot City Casino Review:

Jackpot City Casino – at a glance

Year Started1998
OperatorDigimedia Limited
LicensedMalta Gaming Authority
Games500+ games
Live Dealer GamesYes
Jackpots16 including Mega Moolah and Wheel of Wishes
Welcome Bonusup to $1,600 (4 100% match bonus up to $400)
Wagering Requirement70x bonus amount
Loyalty ProgramYes
BankingCredit cards, Debit cards, Web wallets, Prepaid Solutions, Bank Transfer Solutions
Banking LimitsMinimum Deposit Limit = $10 Minimum Withdrawal Limit = $50
Customer SupportEmail, and Live Chat

What is Jackpot City Casino?

Jackpot City Casino is one of the earliest online casinos. It offers authentic online casino games for your gaming enjoyment from the comfort of your own home or on the go. It was started in 1998 and has remained strong since so it has created a legacy that is legendary. Jackpot City Casino has changed hands a lot over the years; and it is now operated by Digimedia Limited. This company operates a host of other top online casinos, so you’ll find many sister sites of Jackpot City Casino. These include: All Slots Casino, Platinum Play Casino, Lucky Nugget Casino, Euro palace Casino, Royal Vegas, and more.

Jackpot City Casino has an interesting theme that’ll appeal to every casino player – the jackpots and the big wins they offer. It promises to be an online gaming destination where players can access the best jackpot games for the huge winnings that they dream of. Jackpot City Casino is available in many (over 30) languages. Visit the casino here: www.jackpotcitycasino.com.

Is Jackpot City Casino legit?

The answer to the all-important legit question is YES. Jackpot City Casino is 100% legit. What this means is that you can enjoy your gaming in Jackpot City Casino without fears of getting ripped off – you can win games, and you’ll be paid your winnings. We know this because the casino is:

  • Well-regulated – It is licensed and regulated by Malta Gaming Authority (MGA). MGA-licensed casinos can be trusted as safe and secure gaming environments because: the licensing jurisdiction has high operating standards that its casinos must meet; it strictly monitors its casinos’ operations to ensure that these standards are always met; and it brings stiff penalties on its casinos found wanting. These standards ensure safety of players’ information, fair gaming, protection of players’ deposits, and payment of winners. With these, there’s no doubt that Jackpot City Casino is legit where players can win real money and will be paid.
  • Certified – Jackpot City Casino is certified by eCOGRA (eCommerce Online Gaming Regulation and Assurance). This is a foremost independent auditor or casinos; and its “fair and seal” seal of approval is one of the most respected audit seals in the casino industry. The eCOGRA seal is given to casinos after it has been thoroughly tested and found to operate responsibly – to be fair, to be safe, and to pay winners. That Jackpot City Casino consistently passes eCOGRA tests to earn the seal of approval means it is a legit online casino that is safe, far, and pay winners.
  • A long-timer – Jackpot City Casino was established in 1998. So, as of writing, it has been around for 22 years and counting. Because scam casinos are rigged (do not allow winnings), or do not pay winners, they are found out quickly; and players will literally run away from them as the word spread. Thus, scam online casinos cannot be around for more than 2 decades. An online casino will only have returning players only if it is found to be a legit online casino where players win real money and get paid.

Casino Software

Jackpot City Casino uses Microgaming software. This means that Jackpot City Casino brings you the best online casino games available to players around the globe. Microgaming is a trail-blazing software developer that has numerous gaming industry awards to its name. This is because it produces some of the best games; its games feature seamless playing action, as well as state-of-the-art graphics, sound, and other special effects.

Jackpot City Casino Games

Jackpot City Casino does provide world-class online casino entertainment, as it offers top quality slots and other superb casino games. The casino has over 500 games. Not only is it well-stocked, it stocks a good variety of games, such that there is something for everyone no matter their gaming preference.

  • Slots – Jackpot City Casino has over 300 slot titles, so you’ll be spoilt for choice. With a host of slot themes, whatever your interest, you’ll find a fitting slot game. The themes include: Animal, Jungle, Adventure, Treasure Seeking, Crime Fighting, Sports, TV and Movies, and more. Your every slot taste will be satisfied as there are classic 3-reel slots, 5-reel video slots, and more. Some of the dashing slot titles are: Agent Jane Blonde, Ancient Fortunes: Zeus, Bridesmaids, Tom Raider, Tarzan, Game of Thrones, Mermaid’s Millions, Jurassic World, Stardust, Terminator 2, Thunderstruck II, Riviera Riches, and more.
  • Table Games – Jackpot City Casino has a great selection of table games. Unlike some other online casinos, Jackpot City Casino does not wow fans of slot games and leaves fans of table games utterly disappointed. You’ll find many tables to deal the cards. For Blackjacks, there different variations including European Blackjack, Atlantic City, Vegas Strip, and more. There are also different variations of Table Poker including Pai Gow Poker, 3 Card Poker, and more. A couple of Baccarat titles can also be found as well as Classics like Sic Bo, Casino War, and Red Dog. If the little wheel is your game, there are different variations of Roulettes available, including American Roulette, French Roulette, Premier Roulette, and more. Craps are also available for all those that love the dice.
  • Video Pokers – Jackpot City has about 40 Video Poker games, meaning it is a fine destination for fans of these casino combo games. You can start off with classics like Jacks or Better and make your way through the list past Aces and Faces Poker to Double Double Poker and just about anything in between.
  • Specialty Games – Featuring specialty games like Keno and Scratch cards, Jackpot City Casino ensures that everything you want and more is waiting for you. If you need the simplicity of lottery-style games, the Specialty games are for you.
  • Live Dealer Games – If you want to enjoy the most realistic experience possible while playing online casino games, the Live Dealer games are for you. The latest in streaming technology is used to bring players casino gaming action in real-time from the floors of real (brick-and-mortar) casinos. Thus, though you’re in the comfort of your home (or wherever you are accessing the casino from), you’ll be playing games hosted by real-life dealers in real-life casinos. There’s also the social effect – interacting with the live dealer and other real-life players at the tables. Join Jackpot City Casino to enjoy the real casino feeling on Live Blackjack, Live Roulette, Live Baccarat, Live Monopoly, and more.

Jackpot Games

Jackpot City Casino provides the biggest and hottest jackpot games in the industry. With a name like Jackpot City Casino, this is not unexpected; it promises to be the best gaming destination for the jackpot chasers. Thanks to being powered by Microgaming, Jackpot City Casino is true to its name and theme. As of writing, the total jackpot amount was over $19 million.

The 16 popular progressive jackpot games of Microgaming are all available. These include million-dollar jackpots like Mega Moolah and Wheel of Wishes. As of writing, Mega Moolah was over $6.3 millions while Wheel of Wishes was over $9.8 million (mind you, these jackpots were still growing by the second). Some of the other top jackpot games featured include: King Cashalot, Cash Splash, Wow Pot, Tunzamunni, Treasure Mile, and more. With juicy progressive jackpot games available, Jackpot City Casino is really a city full of jackpots where players can get the huge wins.

Jackpot City Casino Mobile

There is no Jackpot City Casino App. However, the casino is mobile friendly. The website has been designed to work with all devices including mobile device. So, to use Jackpot City Mobile, simply type the URL (www.jackpotcity.eu) into a web browser of your mobile device. The website is mobile optimized (with each page resizing to fit the screen of your device), so you get a mobile experience close to using an app.

The Jackpot City Casino Mobile means that players can now enjoy their favourite online casino games in their favourite jackpot casino even while on the move. No more sitting before desktops; you can get your gaming thrills or chase those huge jackpots wins even while waiting in a station to catch a ride, or while on the ride home.

Jackpot City Casino Promotions and Bonus Codes

Because everyone like freebies, online casino players look out for casino bonuses and bonus codes. In response, Jackpot City Casino promises the best bonuses.

Jackpot City Casino does not have no-deposit bonus codes; but it does relatively well in terms of promotions. There’s a hefty welcome bonus for new players who open accounts and make their first real money deposit(s). The welcome bonus is up to $1600, and redeemable with the first four deposits. The welcome bonus is redeemable as follows:

  • First deposit: 100% match bonus up to $400
  • Second deposit: 100% match bonus up to $400
  • Third deposit: 100% match bonus up to $400
  • Fourth deposit: 100% match bonus up to $400

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You don’t need bonus codes to redeem any part of the welcome bonus. Just opt-in and your deposit will be matched. The minimum deposit required to qualify for each bonus is $10.

However, bonuses of Jackpot City Casino come with wagering requirements of 70x. Thus, should you claim any of the $400 bonus, before withdrawals will be allowed, you must wager a minimum of $28,000 (which is 70 x $400).

After the welcome bonus, Jackpot City Casino gives many opportunities to claim even more bonuses on a regular basis. However, the details of these bonus offers are not given. The website and lobby of Jackpot City Casino is silent about bonuses (except the welcome bonus). Once you’ve registered, the casino will send you offers as they become available. If you’ll want to know details of bonus offers before committing to an online casino, the lack of information about Jackpot City Casino bonuses will be a turn-off.

Jackpot City Casino also has a loyalty program which every player becomes a member of. The program is designed to reward members by giving them loyalty points for every real money wager which can later be exchanged for bonus credits and other incredible prizes. The loyalty program has multiple levels (Bronze, Silver, Gold, Platinum, Diamond, and Prive). Players start at the Bronze, and climb up the levels (up to Prive) as they earn points. Each higher level brings better benefits. As a boost, Jackpot City Casino will credit your account with 2,500 loyalty points when you register your account. However, there’s also a lack of detailed information about the loyalty program. For example, such important information as “points requirements to enter the various levels” and “specific benefits of each loyalty level” are not readily available.


When it comes to banking (depositing and withdrawing), Jackpot City Casino has you covered. First, the casino makes use of the latest SSL (Secure Sockets Layer) encryption technology. This is bank-grade. Thus, your sensitive information, such as banking information will remain safe and secure.  Also, Jackpot City Casino has a range of banking options that’ll suit every players’ need, including credit and debit cards, web wallets, prepaid solutions, and Bank Transfer solutions.

Specific deposit options include: Visa, Visa Electron, Visa Debit, Mastercard, Maestro, Postepay, Paysafe Card, Neosurf, Interac, Skrill, Neteller, iDebit, Trustly, ecoPayz, UKash, InstaDebit, EntroPay, ClickandBuy, echeck.

The minimum amount that you can deposit into your casino account is $10. This is somewhat fine, since many players will afford depositing. Almost always, deposits are almost instantaneously credited to players’ account. Thus, your funds will be immediately available to you for gaming after depositing.

When it comes to withdrawals. Banking options are not as exhaustive as for depositing. Specific withdrawal options are: Visa, Mastercard, Skrill, Neteller, ecoPayz, and ClickandBuy.

The minimum amount that can be withdrawn from your casino account is $50. This is somewhat fine as it is low enough. With this, you can pull out your money after a lucky round of small wins. However, the minimum withdrawal amount could be lower; and there are online casinos that are more friendly in this regard. The maximum withdrawal amount is $4,000 per week. This is also fine, considering that many online casinos have lower maximum withdrawal amount. However, it could be higher, so that it’ll not take too long to completely withdraw a large balance.

Jackpot City Casino has a 24 hours withdrawal pending time. Thus, the casino starts processing a withdrawal request only at least 24 hours after submission. This also is fine, as we’ve seen online casinos that keep withdrawal requests pending for 48 – 96 hours.

After the pending period, the casino swiftly processes it; and if approved, you’ll receive your payment in 2 – 8 working days depending on the specific bank used and the payment option chosen. If you want your payment to come as fast as possible; you’ll have to use the web wallets options. After approval, the payment through these options are usually received within 48 hours.

Jackpot City Casino Support Service

Jackpot City Casino provides support in various ways. The first is via an FAQ page. This page gives brief and largely satisfactory answers to many popular questions. However, it is not very detailed. We’ll like a more detailed FAQ; probably sectionalized by topics, with each section treating related questions.

There is also the Jackpot City Casino Customer Service which is available for all those that do not find the answers they need in the FAQ page. The service is available via email and Live Chat 24 hours a day, 7 days a week. You can get in touch anytime and any day; and support agents will help you resolve any problem you may have, from explaining gambling terms to dealing with withdrawal issues, and everything in between.

Who can play in Jackpot City Casino?

Everyone like the jackpots; everyone will want to win the jackpots. With Jackpot City Casino proving to really be a city full of juicy jackpots, everyone will want to play there. However, it does not accept everyone.

To play in Jackpot City Casino, you must not be in a country it does not accept players from, and you must be at least 18 years. The restricted countries are: Afghanistan, Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, United States and Outlying Territories, Taiwan, Turkey, Hungary, and United Kingdom.

Thus, if you are resident in the big U’s (United States or United Kingdom), Jackpot City Casino is not for you. Interestingly, it is an online casino for Canada, as well as most European countries.

Jackpot City Casino Pros and Cons

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  • It is a legit online casino that is well-regulated (by MGA) and certified (by eCOGRA)
  • Makes use of the latest SSL encryption technology, ensuring that players’ information is safe and secure at all times
  • It uses the Microgaming software allowing it to offer world-class online casino games
  • Offers over 500 online casino games which includes titles from every gaming genre (slots, table games, video poker, live casino games, and more)
  • Mobile gaming is supported allowing players to enjoy playing even while on the move
  • Has a huge welcome bonus that is up to $1,600
  • Has a loyalty program allowing players to earn rewards for every real money wager
  • Supports a variety of banking options including web wallets, credit and debit cards, prepaid solutions, and bank transfer solutions
  • Withdrawal pending time is only 24 hours, allowing for faster processing and issuing of payments
  • Support service is available 24/ 7 via email and Live Chat


  • There is no information about bonuses (apart from the welcome bonus)
  • The wagering requirement (70x bonus amount) is relatively high
  • Telephone support is not available
  • Does not accept US players

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